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State of the Science Conference
September 15-16, 2005
Conference
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The Remote Possibilities for Workplace Access
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- Good when other transportation alternatives are not convenient
- Can help avoid the little inconveniences of commuting
- An excellent way to reduce commuting costs
- Or just plain helping avoid traffic
- The Enemies of Telework
- An Executive's View of Telework
- Managers' Fear the Telework Will Change the Workplace
- The Media Can Send the Wrong Messages
- Fear of IT Costs and Security
- Property Owners' Fear of Empty Buildings
- Telework Amplifies
-
The Solution?
- Turning Telework Skepticism into Passionate Telework Support
- Seeking Out a Champion
- Present Telework as a Catalyst for Making Improvements
- Make The Financial Case
Good when other transportation alternatives are not convenient
Graphic: People piling onto a school bus roof.
Can help avoid the little inconveniences of commuting
Graphic: Fire hose going thru car window to get around car.
An excellent way to reduce commuting costs
Graphic: Shell gas sign with gas prices listed as “Arm” and “Leg”
Or just plain helping avoid traffic
Graphic: Picture of traffic in a rear-view mirror
The Enemies of Telework
Misinformation
Resistance to Change
Small number of high profile model programs
An Executive’s View of Telework
Graphic: Baby with tongue hanging-out sitting at a computer.
Managers’ Fear the Telework Will Change the Workplace
Graphic: Man with ring piercing all-over his face.
The Media Can Send the Wrong Messages
Graphic: Man in the driver’s seat of a car with a laptop computer mounted
to the passenger side.
Fear of IT Costs and Security
Graphic: Thousands of wires tangled and bunched together.
Property Owners’ Fear of Empty Buildings
Graphic: Picture looking up at sky-rise through trees.
Telework Amplifies
- Pre-Existing Problems
- Most orgs operate under Industrial Age rules
- Telework failures are rarely due to telework
- Some pre-existing problems include:
- Weak Management
- Poor Communication
- Weak Performance
- Weak Technology
- Low Morale
- Low Trust
The Solution?
Turn Management Skepticism into Passionate Telework Support
Turning Telework Skepticism into Passionate Telework Support
- Seek Out a Champion
- Turn Objections Into Benefits
- Tie Telework to Current Hot Buttons
- Make a Clear Financial Case for Telework
- Match Your Decisionmaker With a Peer Who Has Been There, Done That
Seeking Out a Champion
Without the champion...
- The program will flounder at best
- The program will fail at worst
With the champion…
- There will be a budget and a focus
- Doubters and obstacles will be weakened
- The program will grow org-wide
- Skeptics will be expected to participate
Present Telework as a Catalyst for Making Improvements
- Catalyst for contemporary processes
- Can help attain a budget for telework
- Some improvements can include:
- Strong Management
- Improved Communication
- Concise Performance Evaluation
- Improved Teamwork
- Technology Skills
- Improved Morale
- High Trust
- Strong loyalty
Make The Financial Case
Telework primarily provides “soft” benefits
Most orgs don’t measure “soft” benefits
Orgs enjoy large cost savings only when office space is given up
Soft benefits from telework include:
- Increased performance
- Reduced absenteeism
- Reduced turnover
- Increased trust
- Balanced family work/life
- Improved computer literacy
- Reduced stress from commute
- Improved communication
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